Store Pickup & Collection Policy

Last updated: October 28, 2026

Welcome to Infovision Media, an IT products and services retail business located in New Ashok Nagar, Delhi, India.

Customers can browse products, check prices, place orders online and collect their purchases directly from our physical store. Customers may also visit our store and purchase products in person.

Store Pickup Only — No Home Delivery Infovision Media currently provides in-store collection of purchased products. We do not offer courier shipping or home delivery for online orders.

1. How to Purchase Products

Online Order & Store Pickup

Browse our website, select a product, complete the checkout process and collect your order from our store after pickup confirmation.

Direct In-Store Purchase

Visit our physical store, check product availability and purchase directly at the store.

2. Online Order Processing

Once an online order is placed, our team verifies the order details, payment status and product availability.

Pickup availability and collection arrangements are confirmed by our team. Customers should wait for pickup confirmation before visiting the store to collect an online order.

3. Store Pickup Procedure

  1. Place an order through our website and complete the applicable payment process.
  2. Wait for confirmation that your order is ready for collection.
  3. Visit our store at the address provided below.
  4. Provide your order number and registered contact details for verification.
  5. Collect your product after successful order verification.

4. Payment Options

Infovision Media supports the following payment methods, subject to availability at the time of purchase:

  • Online Payments: Razorpay payment gateway and UPI.
  • At the Store: Cash, UPI and supported online payment methods.

Online orders requiring advance payment are processed according to the payment status shown during checkout.

5. Product Availability & Pricing

Product prices and availability are displayed on our website to help customers make informed purchase decisions.

Availability is subject to confirmation. A product displayed on the website may not necessarily be ready for immediate in-store collection.

For urgent purchases or immediate pickup, customers are advised to confirm availability with our store before visiting.

6. Pickup Location

Infovision Media

C-257, New Ashok Nagar,
Delhi – 110096, India

Phone: +91 9818090706

Email: info@infovisionmedia.com

View Store Location on Google Maps

7. Order Collection & Verification

To protect customers against unauthorized collection, our staff may verify the order number, registered phone number or other relevant order information before handing over the purchased product.

8. Uncollected Orders

If a customer is unable to collect an order, they should contact Infovision Media to discuss alternative collection arrangements. Any cancellation or refund request will be handled under the applicable store policies.

9. Returns, Refunds & Cancellations

Returns, replacements, refunds and order cancellations are subject to our published policies and applicable consumer laws.

Please review our Refund & Cancellation Policy before placing an order.

10. Contact & Assistance

For questions regarding online orders, payments, product availability or store pickup, please contact our team.

Email: info@infovisionmedia.com

Phone: +91 9818090706