Terms & Conditions

Welcome to Infovision Media (“Company”, “we”, “our”, “us”). By accessing or using www.infovisionmedia.com and purchasing products or services from us, you agree to these Terms & Conditions, subject to applicable law.

Please read these Terms carefully before making a purchase.

1. General Conditions

By using our website and services, you agree to comply with applicable laws and these Terms. Where legally required, purchases must be made by an adult or by a person authorized to enter into the relevant transaction.

Our products and services must not be used for unlawful or unauthorized purposes.

2. Product Information & Refurbished Goods

• We offer IT products, electronics and, where identified, refurbished products.
• Refurbished products may have minor cosmetic wear. Their condition and relevant specifications are described in the applicable product listing.
• Refurbished products are subject to quality checks before being handed over to the customer.
• We may update, modify or discontinue product listings or availability without prior notice, subject to existing orders and applicable law.

3. Pricing & Payment Terms

All product prices are displayed in Indian Rupees (INR). Applicable taxes, including GST where relevant, will be indicated in the product information, invoice or checkout as applicable.

We reserve the right to review and, where necessary, cancel an order affected by a genuine pricing, availability or listing error. If payment has already been collected for a cancelled order, the eligible amount will be refunded in accordance with our published policy and applicable law.

4. Online Orders & Store Pickup

• Customers can place orders online and collect products from our physical store.
• Product availability and pickup readiness are subject to confirmation.
• Customers should wait for pickup confirmation before visiting to collect an online order.
• Order number and relevant purchase details may be required for collection.
• Courier delivery and home shipping are not currently offered.

For more information, please review our Store Pickup & Collection Policy .

5. Accuracy of Billing & Account Information

Customers agree to provide accurate and current order, billing and contact information, including their email address and phone number, to enable order processing, verification and customer support.

6. Cancellation, Returns & Refunds

Order cancellation, product return, replacement and refund requests are governed by our published policy and applicable consumer laws.

Please read our Cancellation, Returns & Refund Policy before making a purchase.

7. Intellectual Property Rights

Infovision Media’s original branding, logos, original website content and proprietary website design are protected by applicable intellectual property laws.

Third-party trademarks, brand names, product images and manufacturer information remain the property of their respective owners.

8. Governing Law & Jurisdiction

These Terms are governed by the applicable laws of India. Disputes shall be handled by competent courts or consumer authorities in accordance with applicable law, including relevant jurisdictional provisions.

9. Contact Information